Cookies & Privacy

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

We currently use cookies for Google Analytics.

Privacy Policy

What information do we collect from you?

We collect information about you when you become a customer with us or place an enquiry for our chimney sweeping services.

We collect Website usage information using cookies from our website. You can opt out of this at any point.

Why do we collect this information?

We collect information about you to enable us to provide support and better help us to improve the website for all users.

Who might we share your information with?

We do not share your personal information with any other company unless we need to for us to provide the service to which you have purchased from us.
We will never pass on your personal information to other companies for marketing purposes.

How long do we retain your information?

We store information about you while you are a customer and may continue to store this for up to 50 months after.
We may store some information about you for a longer period on historical backups or due to external regulations imposed on us as a business (for instance by HMRC).